Municipal Services
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Message from the Mayor - April 6, 2021On Saturday, April 2, 2021, the Province of Ontario implemented a Provincewide Emergency Break, which moved all 34 districts into shutdown. According to the Province, this is a result of an alarming surge in case numbers and COVID-19 hospitalizations across the province. The government intends to keep this in place for at least four weeks. With this change, the Library has reverted to curbside pick-up/drop-off and the Museum will remain closed for the duration of the shutdown. If any rentals were booked at the Community Centre in the month of April, municipal staff will be in touch with you to initiate a plan for reimbursement or rescheduling. For more information on the “Emergency Break”, including what is open and closed during this time, please click the following link: https://covid-19.ontario.ca/zones-and-restrictions. The Municipality has begun accepting soccer registrations, in hopes that we will be able to host a joint program with East Ferris again this year. The Municipality is also working with East Ferris to arrange for summer swimming lessons. Registration for this program should be available shortly. These recreational programs will go ahead unless restrictions are imposed by the Province. Vaccines continue to be distributed in our area, with a shipment of 3,500 vaccines in our District on a weekly basis for the month of April. The Health Unit is currently scheduling vaccine appointments online for those aged 70 +. Two pharmacies in North Bay, Wal-Mart North Bay and Northern Shores Pharmacy, will also have vaccines available in the coming days for those aged 55 +. Residents of this age group can contact the pharmacies directly to schedule an appointment. The Community Control Group continues to work diligently on a communication plan with the Health Unit to get better, up-to-date information, more regularly to our residents. Recently, a Municipal Leaders Meeting has been scheduled on a bi-weekly basis with the Health Unit. This meeting is a response from the Health Unit, after hearing municipalities’ call for more dialogue and more access to information. The meetings are a way to align and communicate so that we are all working together. We will keep you apprised as information is provided to us. Please continue to take part in the Recreation Committee’s weekly activity challenges for families to take part in. We are enjoying seeing the photos of our Callander families taking part in this initiative. More information can be found on the Municipality’s Facebook page at https://www.facebook.com/MunicipalityOfCallander/ As always, and I cannot stress this enough, continue to support our local businesses where you can and please continue to follow all safety protocols, as recommended. Stay safe. Mayor Robb Noon ____________________________________________________ Previous Messages from: March 23, 2021 - Mayor's Message March 23, 2021 March 12, 2021 - Mayor's Message March 12, 2021 February 22, 2021 - Mayor's Message February 22, 2021 February 17, 2021 - Mayor's Message February 17, 2021 January 15, 2021 - Mayor's Message January 15, 2021 November 27, 2020 - Message (pdf version) October 2, 2020 - Message (pdf version) July 30, 2020 - Message (pdf version) June 19, 2020 - Message (pdf version) April 6, 2020 - Message (pdf version) |
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Municipal Services Update following Stay at Home Order (Click to view PDF) April 12, 2021 With the recent Stay at Home Order that was approved and ordered on April 7, 2021, the Municipality wishes to inform its residents that although the Municipal Office is to remain open to the public, the Municipality would like to limit community exposure and non-essential visits. It is encouraged that patrons continue to use alternative methods for municipal services, as outlined below:
Please note that the following status of all municipal buildings:
If there are any questions or concerns, please give us a call at 705-752-1410. We look forward to assisting you. Stay safe and healthy. |
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January 8, 2021
The Province of Ontario has extended the Grey-Lockdown status for Northern Ontario for an additional fourteen (14) days commencing at 12:01 a.m. on Saturday, January 9, 2021.
The province-wide lockdown will continue to affect some municipal services and buildings, but we are happy to report that the Bill Barber WILL BE OPEN as of Monday, January 11th, 2021. The ice surface will be open subject to the restrictions below.
COVID-19 GUIDELINES FOR BILL BARBER OUTDOOR ICE SURFACE IN CALLANDER
BEFORE COMING TO THE OUTDOOR ICE SURFACE
• Attendees are to conduct a self-assessment for COVID-19 symptoms and are reminded to stay home if they have COVID-19 symptoms, seek testing and self-isolate.
• Attendees are to maintain a 2 metre (6 feet) distance from those they don’t live with, when possible, and to wear a mask or a face covering outdoors when physical distancing cannot be maintained.
• Attendees are requested to wash their hands frequently and/or use a 60-90% alcohol-based hand sanitizer, and to practice proper cough/sneeze etiquette.
LIMIT ATTENDANCE AND ENSURE PHYSICAL DISTANCING
• Physical distancing means keeping a distance of 2 metres (6 feet) from those you don’t live with.
• Please follow signs for entrance and exits to the ice surface.
• Capacity limit for the outdoor ice surface is 25.
CLEANING AND DISINFECTION
• Attendees should be aware that the ice surface and boards are not being cleaned or disinfected between uses. This space is to be used at your own risk.
HOURS OF OPERATION
• As per By-law 2014-1406, Parks and Recreation Property shall be closed between the hours of 11:00 p.m. at 7:00 a.m. No person shall park or leave a vehicle in designated parking area when closed.
• Due to the COVID-19 Pandemic, the lights at the Bill Barber rink will be turned off at 9:00 p.m.
Please note that the Municipality of Callander is opening the rink under strict health and safety guidelines. We are counting on our residents to use the rink appropriately and in compliance with these regulations. Failure to do so will result in the municipality closing the rink for the remainder of the season. Please keep our community safe!
For any further clarification, please call the Municipal Office at 705-752-1410.
POSTED: January 8, 2021
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Grey-Lockdown Beginning December 26 2020
As required by the Province of Ontario, the Municipality of Callander will move into the Grey – Lockdown category within the Provincial COVID-19 Response Framework as of Saturday, December 26th, 2020 at 12:01 a.m. The objective of the “Lockdown” – Grey category is to implement widescale measures and restrictions, including closures, to halt or interrupt transmission. It is anticipated that the lockdown will last fourteen (14) days in our area. This could change based on further direction from the Province.
As per Province’s COVID-19 Response Framework, under the Grey-Lockdown category:
In terms of municipal operations, the following is a summary of how the “Lockdown” will affect our services.
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Museum |
Closed |
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Community Centre |
Closed |
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Skating Rinks |
Closed |
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Library |
Closed to the public except for the purpose of providing for curbside pickup and return of circulating library materials. |
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Municipal Main Office |
Open with restrictions. The Main Office will be accommodating walk-ins subject to strict protocols on entry and active COVID-19 screening. Appointments are encouraged for in-person transactions. Appointments can be made at 705-752-1410. We are encouraging residents to access municipal services online at www.callander.ca, as much as possible during this time. We strongly encourage the public to refrain from accessing the Main Office for matters that can be dealt with following the lockdown (i.e. dog tags, recycling bins, commissioning, etc.). Forms, cheques and other documents can be dropped off at our lockbox at the main doors, which is verified daily. |
In addition to these Framework restrictions, members of the public are advised of the following:
We thank our residents for their cooperation during this time.
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NEWS RELEASEFor immediate release: October 2, 2020 PROTECT YOUR LOVED ONES – BE CAREFUL WHAT YOU SHARENORTH BAY, ON – The North Bay Parry Sound District Health Unit (Health Unit) is asking residents to be careful what they share. Ontario is experiencing increasing numbers of people becoming ill with COVID-19, which is likely the onset of the provincial second wave. The next few months are marked with special occasions that traditionally bring large groups together, such as Thanksgiving. “More than ever before, we must slow the spread of COVID-19 by following public health recommendations to protect one another. Mark these special occasions with happy memories and not COVID-19,” says Dr. Jim Chirico, Medical Officer of Health. To be safe:
No one wants to be the person who gives their loved ones COVID-19. We ask that you think carefully about where you go and what you do to protect the ones you love, especially those who are at greater risk. Please continue to follow the public health protocols by physical distancing, wearing a face covering in indoor public places including public transit and anywhere physical distancing is a challenge, wash or sanitize your hands often, cough and sneeze into your sleeve and stay home when you feel sick or have symptoms and arrange to be tested. By working together, we can continue to reduce the spread of COVID-19, keep our economy open and help save lives. Media Inquiries:Alex McDermid, Public Relations Specialist |
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COVID-19 Related Updates:Halloween Event Cancelled - the Municipality will not be hosting a Halloween Event at the Community Centre this year due to the COVID-19 pandemic. - posted October 2, 2020
COVID-19 Related Updates:Callander Playground Equipment Now Open. Mandatory Use of a Face Covering in Enclosed Public Spaces Effective July 24, 2020 as per North Bay Parry Sound District Thank you for your support and understanding.
Posted: July 24, 2020 |
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Municipal Main Office Now Open to the PublicWe are pleased to announce that the main office located at 280 Main Street North is now open to the public. We have undertaken the appropriate measures to protect the public and staff, by installing glass at our front counter office, an intercom system and automatic door openings to serve one member of the public at a time. For your protection, we provide hand sanitizer and clean our debit machine and pens after each use. Non-medical masks are highly recommended, and will be mandatory as of Friday, July 24th. Please do not enter the office if you are experiencing any COVID-19 symptoms. To enter the main office, please press the button at the Intercom Station 1 or Station 2 (end of walkway). If we are currently serving a resident at the counter, we will request that you wait at Station 2 to allow the resident to leave the walkway while maintaining physical distancing. If you are waiting outside, please practice physical distancing by maintaining two metres apart.
Posted on July 22, 2020. |
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Callander's Splash Pad Remains ClosedAfter thoughtful consideration, Council for the Municipality of Callander has decided that the Callander splash pad will remain closed for the time being. The decision was made with the objective of keeping residents and visitors safe, as further details about the spread of the COVID-19 virus become known. Residents and visitors are welcome to take advantage of Callander’s beaches located at Main Street South and at Centennial Park for water play and “cool down” opportunities. We will keep you informed with updates on this matter. Thank you for your understanding.
Posted on June 25, 2020 |
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Municipality of Callander COVID-19 Reopening Plan (May 26, 2020)Please click the link for the Municipality of Callander's COVID-19 Reopening Plan. Posted on June 16, 2020. Updated on June 23, 2020. |
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Fire permit application processPlease visit https://www.mycallander.ca/en/news-alerts/show/2020-fire-permit-application-form for instructions on how to purchase a fire permit. The new, streamlined process was implemented as a response to the current pandemic. Posted on June 10, 2020. |
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Opening of more outdoor recreational amenities. Safety precautions remain.Council for the Municipality of Callander has approved the opening of tennis courts, baseball & soccer fields, picnic shelters and skateboard park for activities such as non-team sports, including walking, running, skateboarding, frisbee, kicking a ball and low contact racquet sports. The approval follows recent provincial amendments to regulations. Please note that safety precautions remain:
Callander’s municipal parks, open spaces, trails and beaches remain open - safety precautions apply. May 29, 2020 Notice (pdf file) Posted on May 29, 2020. |
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Callander's Parks and Open SpacesPlease note that Callander’s parks and open spaces are open for activities such as walking, running, sitting alone or with members of your household, playing catch or kicking a ball. Physical distancing of at least 2 meters must be maintained unless individuals are from the same household. All Other Outdoor Recreational Amenities Remain Closed Until Further Notice. Thank you for your support and understanding.
Posted on May 25, 2020. Posted in the "News & Alerts" section on May 22, 2020. |
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East Parry Sound Community Support ServicesThe East Parry Sound Community Support Services would like to remind Callander residents that they are continuing to provide hot & frozen meal delivery to seniors, those with disabilities, and those recovering from illness. They also provide medical travel to go to doctor’s appointments, for prescription pick up, and for grocery pick up, for these same clients. Please reach out to the East Parry Sound Community Support Services or refer people who may need assistance with meals, prescription/grocery pick up. The organization's volunteers have been equipped with masks, gloves, hand sanitizer, sanitizing wipes, and are taking every precaution possible to ensure safety to both themselves and the clients. East Parry Sound Community Support Services can be reached at phone 705-724-6028 or 1-888-521-0000,email lprice@eastholme.ca. Posted on April 30, 2020 |
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Food Bank receives $5,000 in municipal donationsThe municipalities of Callander and East Ferris announced donations to the Callander and District Food Bank last week. Each of the municipalities will donate $2,500 to the Food Bank, which services Callander, Corbeil, and Astorville. “The Councils of our two communities have recognized the need to provide extra financial support to the Food Bank at this time, when so many people are out of work through no fault of their own and may need that extra help to make ends meet”, said Callander’s Mayor Robb Noon. The Mayor of East Ferris, Pauline Rochefort, highlighted how much her community values the services and the volunteers who work at the Food Bank. “It is very important for us that there is a good and healthy Callander and District Food Bank, and we ask that you keep us informed of your needs”, said Rochefort. Deborah Hickey from the Callander and District Food Bank expressed how astounded she and the rest of the volunteers at the Food Bank are by the community support and the number of calls from people asking how they can help. She also had a message to the community: “We want to let the community know that if there is anyone in need, whether or not they are registered with the Food Bank, we want to help those people as well. The Food Bank is not just for our regular clients. We are prepared for an increase. If there is anyone in need, we are there for them. We don’t want anyone to go without food”, said Hickey. The Callander and District Food Bank can be contacted by calling (705) 752-0777. Posted on April 30, 2020 |
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Thank you essential workers & businessesA note of gratitude to essential workers and businesses in Callander. Thank you for providing essential products and services to our community, for making sure safety procedures are in place and are followed, and for your efforts and dedication. Posted on April 30, 2020. |
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Service Canada information on how to access benefitsIn response to the Covid-19 situation, the government has introduced the new Canada Emergency Response Benefit as part of Canada’s Economic Response Plan. The Canada Emergency Response Benefit will provide a taxable benefit of $2,000 a month for up to 4 months to:
Important information for workers who have lost their jobs or are unable to work:
Employment Insurance and Pension applications can be made online at: https://www.canada.ca/en/employment-social-development/corporate/portfolio/service-canada.html If an individual that you support requires assistance with one our critical services and benefits they can complete a service request form at: Canada.ca/service-canada-e-service. Once the service request is submitted, a Service Canada representative will contact the individual within 2 business days at the phone number they indicate.
Posted: April 7, 2020 |
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RUOK Program (Are You Ok) available to Callander seniorsThe North Bay Golden Age Club, in collaboration with the City of North Bay, offers the free and confidential "RUOK" program to North Bay and Area seniors, including seniors living in Callander. The voice-activated computer program will phone each subscriber seven days a week at a time predetermined by the subscriber to ensure that they are O.K. For application and intake interview, please contact the North Bay Golden Age Club, phone (705) 474-6520. See the enclosed brochure for more information. |
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Notice to residents - March 26, 2020Miller Waste - Collection of Recyclable Material will not be picked up in bagsPlease be advised that due to the current situation with COVID-19, Miller Waste will NOT be picking up any recyclable material in any type of bag. Recyclables must be placed in at least 1 blue box to identify for curbside pick up and if 1 blue bin is not enough, residents may place in additional open containers. If your recyclables were not picked up on your scheduled pick-up date, please place your recyclable material back at the curb side on the next scheduled pick up date in blue boxes and/or other open containers. We apologize for any inconvenience this may cause. For any inquiries or concerns, please call the Operations Department at 705-752-1410 ext. 300. Thank you.
Notice to residents March 26 2020 Recycling
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How to Apply for EI during COVID-19 - click this link for information.
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Waiver of Penalties & Interest for Property Taxes and Water & SewerThe Council of the Municipality of Callander passed the attached Resolution 2020/03/95 on March 18, 2020 to waive penalties and interest on tax and water payments until further notice; and that ratepayers be advised that people who are having difficulties meeting their financial obligations to the Municipality should contact the Treasurer to make financial arrangements. This means that there will be no interest or penalties calculated on outstanding balances on property taxes and water and sewer accounts, until decided otherwise by Council. Payments can be made through online banking or by mail (PO Box 100, Callander). A drop box is also located outside the main office at 280 Main. St. N. (cheque payments). For other payments arrangements or concerns, contact the Treasurer at lrainville@callander.ca or by calling 705-752-1410 ext. 223.
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Remote Attendance at Council MeetingsHOW TO ACCESS THE MARCH 24, 2020 MEETINGS VIA INTERNET
Or click on this link: https://zoom.us/j/317286299 Please join with computer audio, as a telephone link is not being provided for this meeting. You can choose to join with audio and video or just audio. If you join with video, you can turn off the video so that you can see Council but no-one else can see you.
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Public Notice - March 20, 2020Municipal Office Payment & Contact InformationPLEASE NOTE THAT EFFECTIVE 4:30p.m. ON THURSDAY, MARCH 19, 2020 ALL MUNICIPAL OFFICES WILL BE CLOSED FOR “WALK-IN SERVICE” UNTIL FURTHER NOTICE. STAFF WILL CONTINUE TO BE AVAILABLE FOR TELEPHONE AND E-MAIL INQUIRIES.
THERE IS A DROP BOX LOCATED TO THE LEFT OUTSIDE THE MAIN MUNICIPAL OFFICE DOOR AT 280 MAIN STREET NORTH. PAYMENTS FOR TAXES OR WATER AND CORRESPONDENCE CAN BE DROPPED AT THAT LOCATION. FOR CASH PAYMENTS, PLEASE MAKE ARRANGEMENTS FOR DROP OFF BY CONTACTING THE TREASURER AT: 705-752-1410, Ext. 223. ON-LINE BANKING PAYMENTS through your Financial Institution can be made by searching for "Callander" on their Payee listing (sometimes appears as "Municipality of...." or "Corporation of...."), then choose "Tax" or “Water”. When inputting your Tax Account number (4966....), include all 19 digits without spaces or the decimal point, Water Account # is 12 digits long.
CONTACT MUNICIPAL STAFF VIA THESE OPTIONS: TELEPHONE RECEPTION: 705-752-1410, PRESS “0” (there is also a directory for all Departments)
E-MAIL GENERAL INQUIRIES: info@callander.ca E-MAIL FINANCIAL INQUIRIES: finance@callander.ca |
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Press Release - March 19, 2020Callander, ON – We recognize that this is a difficult time for many people. We want to reassure our residents and businesses that the Municipality is meeting, planning, and taking measures to protect our community, residents, and staff during the CoVID-19 pandemic. “We are continuing to provide municipal services, just in a slightly different way. By working together, we hope to provide the best outcome for our community.” said Mayor Robb Noon. The Council of the Municipality of Callander is meeting regularly on an ongoing basis to assess and make decisions on the appropriate precautions to help slow the spread of the CoVID-19 virus. Council has been receiving updates from the Municipality’s Emergency Management Community Control Group (CCG), who are monitoring the situation and providing Council with recommendations as the situation progresses. In an effort to minimize the risk to our residents and staff, effective at 4:30 p.m. on Thursday, March 19, 2020 all Municipal Offices will be closed for “walk-in service” until further notice. Staff will continue to be available for telephone and email inquiries, but in-person service will only be offered by appointment. Residents are encouraged to use the various alternatives for making payments that are outlined on our municipal website at www.mycallander.ca. For cash payments, contact the finance department at 705-752-1410 or by email at finance@callander.ca. Anyone who is having difficulties meeting their financial obligations to the Municipality should contact the Treasurer to make financial arrangements. On Saturday, March 14, Council closed all recreational and cultural facilities until further notice. Council will continue to monitor the situation on an ongoing basis for possible postponement or cancellation of community events. Updates will be posted on the municipal website and FaceBook page. We strongly encourage everyone to help slow the spread of the CoVID-19 virus by doing their part – wash your hands frequently, maintain social distancing, and self-isolate if you come into contact with anyone who has CoVID-19 or you show symptoms of CoVID-19. |
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Canadian Chamber of Commerce CoVID-19 information for businessesPlease click the following link to access information: Canadian Chamber of Commerce CoVID Information Website
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Notice of Modified Services for Municipality of Callander Building Department - March 20, 2020Permit Applications:
Code Related Inquires:
Inspection Requests: The Ontario Chief Medical Officer of Health has advised that the next few weeks are critical in terms of slowing the spread of the COVID-19 virus. The Building Department will be imposing the following conditions.
Inspections:
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Public Notice - CoVID-19 - March 14, 2020Closure of Recreational and Cultural Facilities and cancelling or postponing events until further notice.Please click the link below for additional information: |
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COVID-19 Information Notice - March 13, 2020The Community Control Group (CCG) for the Emergency Management Plan met on Friday, March 13th to discuss the COVID-19 situation. The meeting was to make recommendations to Council for a strategy to help slow the spread of this virus and protect our community, using an abundance of caution. The Municipality is doing our part to minimize the risk to our residents.
Please note at this time:
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Update on Corona Virus - March 11, 2020Update from the North Bay Parry Sound District Health Unit
For the latest News Release regarding the Coronavirus (COVID-19), please click the following link: Update on Corona Virus - March 11, 2020 - North Bay Parry Sound District Health Unit |
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Update on Corona VirusCoronavirus Information - North Bay Parry Sound District Health Unit
For the latest information on the Novel Coronavirus (COVID-19), please click the following link: Coronavirus Information - North Bay Parry Sound District Health UnitThis link opens in a new window |
